| Management number | 237111943 | Release Date | 2026/07/10 | List Price | US$3.76 | Model Number | 237111943 | ||
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This text is aimed at managers seeking to establish or improve customer service and customer focus standards. This third edition reflects the changes in tools and technology since the last edition and provides all the information managers need to put effective customer service programmes into action. Read more
| ISBN10 | 1572234059 |
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| ISBN13 | 978-1572234055 |
| Edition | Copyright 2001 |
| Language | English |
| Publisher | Willow Creek Pr |
| Dimensions | 7.25 x 0.5 x 7.25 inches |
| Item Weight | 9.6 ounces |
| Print length | 94 pages |
| Publication date | September 1, 2001 |
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